Visitor Book –

Table of Contents

  1. Welcome to St Augustine’s Stays Loft
  2. Quick Reference – Key Information at a Glance
  3. Arrival, Departure & Access
  4. House Rules
  5. Wi-Fi, Heating, Hot Water & Appliances
  6. Health, Safety & Fire Safety
  7. Emergency Contacts
  8. Local Pharmacies & Medical Help
  9. Shopping & Supermarkets
  10. Places to Eat & Drink
  11. Things to Do in Broadstairs & Nearby
  12. Guest Comments & Visitor Book
  1. Welcome to St Augustine’s Stays Loft

 

Welcome to St Augustine’s Stays Loft

Dear Guests,

Welcome to St Augustine’s Stays Loft!

We’re delighted you’ve chosen our stylish 2-bedroom loft apartment on the 2nd floor of 19 Granville Road, right in the heart of beautiful Broadstairs. Whether you’re here for a relaxing beach break, family time, or exploring the Kent coast, we hope you have a wonderful stay.

The apartment has been finished to a high standard with everything you need for a comfortable self-catering holiday. Viking Bay beach is just a short walk away, and the town centre with its independent cafés, pubs and shops is on your doorstep.

Please take a few minutes to read through this book — it contains all the information you’ll need during your stay.

If you have any questions at all, please don’t hesitate to contact us.

We hope you enjoy your time here!

Warm regards, The St Augustine’s Stays Team

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Quick Reference – Key Information at a Glance

Property: St Augustine’s Stays Loft, 2nd Floor, 19 Granville Road, Broadstairs, Kent CT10 1QB Sleeps: 5 (1 King bed + Bunk beds: double bottom + single top) Bathroom: 1 (bath with shower attachment) Wi-Fi: [Insert Network Name & Password here] Parking: On-road parking available nearby (please park considerately) Check-in: From 4:00 pm Check-out: By 10:00 am No smoking anywhere in the property No pets allowed

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Arrival, Departure & Access

  • Check-in: From 4:00 pm onwards.
  • Check-out: Please vacate by 10:00 am on your departure day.
  • Keys / access instructions will be sent to you before arrival (or left in the key safe — code provided separately).
  • On departure, please leave the keys in the key safe or as instructed.

Thank you for leaving the apartment as you found it.

  1. House Rules

To ensure everyone has an enjoyable and safe stay, we kindly ask you to follow these simple rules:

  • No smoking or vaping inside the property.
  • No pets allowed.
  • Please respect neighbours — keep noise to a reasonable level, especially after 10 pm.
  • Do not use the bunk beds for more than the intended number of guests.
  • Please do not move furniture.
  • Report any damage or issues immediately.
  • Please recycle and use the bins provided.
  • No parties or events without prior written permission.

Thank you for your understanding.

  1. Wi-Fi, Heating, Hot Water & Appliances

Wi-Fi Network: [Insert Name] Password: [Insert Password]

Heating & Hot Water The property has gas central heating. The thermostat is located in the living area. Please do not adjust the boiler settings.

Kitchen Appliances

  • Electric oven & hob
  • Microwave
  • Air fryer
  • Dishwasher
  • Washing machine
  • Fridge/freezer

Clear instructions are on or near each appliance. If anything is unclear, please ask us.

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  1. Health, Safety & Fire Safety

Your safety is very important to us. The property has been equipped with the following safety equipment:

Fire Safety Equipment Provided:

  • Fire blanket and fire extinguisher in the apartment
  • Additional fire blanket and extinguisher located in the hallway on every floor
  • First aid kit(s) available in the property

Smoke & Heat Alarms Working smoke alarms are fitted throughout (including bedrooms and hallway). A heat alarm is fitted in the kitchen area. These are tested regularly.

 

In the Event of a Fire:

  1. Evacuate the property immediately using the stairs.
  2. Do not use the lift (if applicable).
  3. Close doors behind you if safe to do so.
  4. Call 999 as soon as you are safe.
  5. Only attempt to tackle a small fire if it is safe and you have been trained — otherwise evacuate.

General Safety Tips

  • Please keep exits and hallways clear.
  • Never leave cooking unattended.
  • Use the fire blanket for small kitchen fires (chip pan, etc.).
  • First aid kits are provided — please use them for minor injuries and let us know if anything is used.

If you have any concerns about safety during your stay, please contact us straight away.

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  1. Emergency Contacts

Emergency Services (Police, Fire, Ambulance): 999 NHS 111 (urgent medical help, non-life-threatening): 111 or visit 111.nhs.uk Queen Elizabeth The Queen Mother Hospital (QEQM): St Peter’s Road, Margate CT9 4AN – Tel: 01843 225544

Property Emergency Contact: [Insert your name / number here – 24/7]

  1. Local Pharmacies & Medical Help

Pierremont Pharmacy 73-75 High Street, Broadstairs CT10 1NQ Tel: 01843 600309

Boots Pharmacy 14 High Street, Broadstairs CT10 1LH Tel: 01843 862699

Asda Pharmacy Westwood Road, Broadstairs CT10 2NR Tel: 01843 608010

All are within easy reach (short walk or quick taxi).

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  1. Shopping & Supermarkets

Tesco Express – 8-12 High Street, Broadstairs (very close) Co-op Food – High Street, Broadstairs Asda Superstore – Westwood Road, Broadstairs (larger supermarket with pharmacy)

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  1. Places to Eat & Drink

Broadstairs has a lovely selection of independent cafés, pubs and restaurants, especially around the High Street and Harbour Street. Popular spots include:

  • The Charles Dickens pub
  • The Old Curiosity Shop (café)
  • Many excellent fish & chip shops and seafood restaurants near Viking Bay

Ask us for current personal recommendations — we’re happy to help!

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  1. Things to Do in Broadstairs & Nearby

Broadstairs is famous for its beautiful beaches and seaside charm:

  • Viking Bay – The main sandy beach, just a short walk away. Beach huts, tidal pool, children’s rides, and safe swimming.
  • Botany Bay – Stunning white chalk cliffs and rock pools. Great for fossil hunting and photos.
  • Joss Bay – Popular with surfers and families.
  • Charles Dickens connections – The town has strong links with the famous author.
  • Viking Coastal Trail – Excellent for walking and cycling.
  • Town centre – Independent shops, galleries, and cafés.

Other nearby attractions include Ramsgate, Margate, and the beautiful Kent countryside.

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  1. Guest Comments & Visitor Book

We would love to hear about your stay!

Please use the space below (or the physical guest book provided) to share your favourite moments, any tips for future guests, or just say hello.

Your feedback helps us improve and is greatly appreciated.

Thank you for staying with us at St Augustine’s Stays Loft. We hope you had a wonderful time and will visit again soon!

End of Guest Information Book